1. How
does the reseller plan work?
2. Aren't we competing against each other?
3. Do you offer tech support for my clients?
4. How is billing handled?
5. How is domain registration/adding of domains handled?
6. How do I add features for my clients?
7. What if the monthly transfer is exceeded?
8. What if one of my customers breaks one of "The Rules"?
| How does the reseller plan work? | TOP |
When you become an official OregonNet reseller, you
sell web
space to your clients at whatever price you think is fair. Our
discount to you is so generous that our resellers generally use our
pricing structure when charging their clients. This plan makes you
a full web hosting provider with minimal investment. Your clients
will have the same confidence as if the services were coming
directly from you.
| Aren't we competing against each other? | TOP |
What if my clients find out I am reselling your
services? What is to
prevent them from moving to you?
Our resellers often provide something we can't - personalized,
value-added services. Web hosting is actually a very low-margin
business - it is the design and programming services that pay the
bills. In addition, even though the Internet is a world-wide market,
most people prefer to deal with someone who is local. By
bundling OregonNet Web Hosting with their own unique services
and personal attention, resellers can offer clients a full spectrum of
services.
| Do you offer technical support for my clients? | TOP |
Yes, through you. You will act as the first point
of contact. Then,
if you cannot answer your clients' questions yourself, we
encourage you to email us at support@oregonnet.com. We will then
work with you to give you the answers to give your clients. That
way your clients have confidence that they can always contact
you with questions or concerns.
| How is billing handled? | TOP |
You will be billed once a month for all domains and
features listed
on your account. You will then bill each of your clients directly.
| How is domain registration/adding of domains handled? | TOP |
Currently you can always email us at domains@oregonnet.com
In the coming days, a members-only area will be added to the
OregonNet site to allow you to set up your clients online.
| How do I add features for my clients? | TOP |
We're ready to help you every step of the way. You
can email us at
info@oregonnet.com.
| What if the monthly transfer is exceeded? | TOP |
You will be notified ahead of time and allowed to
contact your
client to see if they would like to pay for the extra transfer. You
will be charged at $0.10 per MB per month on all excess traffic.
| What if one of my clients breaks one of "The Rules"? | TOP |
You are responsible for all actions of your
clients. If one of your
clients breaks the appropriate usage rules, you are responsible for
stopping the behavior.